Transport Policy

FREE SHIPPING in European Union*

We work with leading transports companies :

  • UPS to Spain and Portugal (except islands*)
  • Colissimo to France,
  • DPD to Belgium and Germany,
  • Colissimo Internacional to numerous other countries all around the world.

We currently ship our products to almost all the countries around the world

Shipments are made from Europe

  • To Europe shipments take between 2 to 10 working days. (Depending on companies and destinations)
  • To USA and Canada shipments take between 8 to 15 working days.
  • To the Canary, Balearic Islands and the rest of the world shipments take between 10 to 30 working days (according to customs formalities).

Orders placed on weekdays before 10:00 am (european time) will be treated in the same day (only on weekdays). Packages are usually shipped within 48 business hours immediately after receipt of your payment. We will send you an email that will allow you to track online your delivery.

Shipping costs

  • FREE costs for European Union (without islands)
  • Rest of Europe 9.50€
  • USA-Canada 17€
  • Maghreb 17€
  • Rest of the World 24 €

With the monthly subscription formula, the shipping charges are free for all countries and during all the subscription time. This applies from the second shipment.

Packages are oversized and protected.

Customs expenses:

When ordering from a country out from the Netherlands, you become importer of the product. Customs duties or other taxes, import duties or local procedures may be payable. These rights are not from the competence of Viaphyt BV, and must be borne by the customer and it will be its responsibility, either in terms of statements and payments to the authorities and / or agencies of its country.