Transport Policy

FREE SHIPPING in European Union*

 

Shipping transport : We work with leading transports companies :

 

  • UPS: Spain *, Portugal *, (Without islands *) and more countries …
  • Colissimo: France and more countries …
  • DPD: Belgium, Germany and more countries …
  • Colissimo International : USA, Canada, Mexico and more countries …

 

Delivery time: We promise to deliver as soon as possible

 

We currently ship our products throughout Europe and Overseas Territories, as well as in Latin America, North America and Oceania (Australia and New Zealand).

  • To Europe shipments take between 2 to 10 working days. (Depending on companies and destinations)
  • To USA and Canada shipments take between 8 to 15 working days.
  • To the Canary, Balearic Islands and the rest of the world shipments take between 10 to 30 working days (according to customs formalities).

Orders placed on weekdays before 10:00 am (european time) will be treated in the same day (only on weekdays). Packages are usually shipped within 48 business hours immediately after receipt of your payment. We will send you an email that will allow you to track online your delivery.

FREE shipping costs : for European Union*

  • European Union countries *: FREE shipping
  • Rest of Europe: 9,50 €,
  • Outside Europe (including Overseas Territories): Between 17 euros and 24 euros (customs fees may apply depending on the territories and countries);

 

Customs expenses:

When ordering from a country out from the Netherlands, you become importer of the product. Customs duties or other taxes, import duties or local procedures may be payable. These rights are not from the competence of Viaphyt BV, and must be borne by the customer and it will be its responsibility, either in terms of statements and payments to the authorities and / or agencies of its country.

Packages are oversized and protected